Privacy Policy
How we collect, use, and protect your personal data
Last Updated: January 2026 | Effective Date: January 1, 2026
1. Introduction
NeoTechnology Solutions LLC ("we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
We process personal data in compliance with applicable data protection laws, including:
- Saudi Arabia Personal Data Protection Law (PDPL) — For individuals in Saudi Arabia
- General Data Protection Regulation (GDPR) — For individuals in the European Economic Area
- Applicable US state privacy laws — For individuals in the United States
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
2. Data Controller
The data controller responsible for your personal data is:
NeoTechnology Solutions LLC
Wyoming, United States
Email: privacy@neotechnology.solutions
Phone: +1 (307) 507-3999
3. Information We Collect
3.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Contact us: Name, email address, phone number, organization name, job title
- Request services: Industry, decision type, project details, timeline requirements
- Engage our services: Business context, technical environment details, stakeholder information as needed for the engagement
- Subscribe to communications: Email address and communication preferences
3.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Device information: Browser type, operating system, device type
- Usage data: Pages visited, time spent, referring website
- Technical data: IP address (anonymized), language preferences
This information is collected through cookies and similar technologies. See our Cookie Policy for details.
3.3 Information We Do Not Collect
We do not collect:
- Sensitive personal data (health, religious beliefs, biometric data) unless specifically required for an engagement and with explicit consent
- Financial information (payment processing is handled by third-party processors)
- Personal data of minors under 18 years of age
4. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Legal Basis (PDPL/GDPR) |
|---|---|
| Respond to inquiries and provide requested information | Legitimate interest / Contract performance |
| Deliver advisory services as contracted | Contract performance |
| Send service-related communications | Contract performance / Legitimate interest |
| Improve our website and services | Legitimate interest |
| Comply with legal obligations | Legal obligation |
| Marketing communications (with consent) | Consent |
We do not use your personal data for automated decision-making or profiling.
5. How We Share Your Information
We do not sell, rent, or trade your personal data. We may share your information only in the following circumstances:
5.1 Service Providers
We may share data with trusted service providers who assist us in operating our business:
- Website hosting and cloud infrastructure
- Email service providers
- Analytics services (anonymized data only)
All service providers are contractually obligated to protect your data and use it only for specified purposes.
5.2 Legal Requirements
We may disclose your information when required by law, court order, or governmental authority.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. You will be notified of any such change.
5.4 With Your Consent
We may share your information with third parties when you have given explicit consent.
6. International Data Transfers
NeoTechnology Solutions LLC is based in the United States. If you are located outside the United States, your personal data may be transferred to and processed in the United States or other countries where our service providers operate.
6.1 Saudi Arabia (PDPL)
For individuals in Saudi Arabia, we ensure that any transfer of personal data outside the Kingdom is conducted in accordance with PDPL requirements, including:
- Ensuring adequate protection in the receiving country
- Implementing appropriate contractual safeguards
- Obtaining necessary approvals where required
6.2 European Economic Area (GDPR)
For transfers from the EEA, we rely on:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions where applicable
7. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy:
| Data Type | Retention Period |
|---|---|
| Inquiry data (non-clients) | 2 years from last contact |
| Client engagement records | 7 years from engagement completion |
| Marketing consent records | Until consent is withdrawn |
| Website analytics (anonymized) | 26 months |
After the retention period, data is securely deleted or anonymized.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
8.1 Rights Under PDPL (Saudi Arabia)
- Right to be informed — Know how your data is processed
- Right of access — Request a copy of your personal data
- Right to rectification — Correct inaccurate or incomplete data
- Right to erasure — Request deletion of your data
- Right to restrict processing — Limit how we use your data
- Right to object — Object to certain processing activities
8.2 Rights Under GDPR (EEA)
In addition to the above, EEA residents have:
- Right to data portability — Receive your data in a structured format
- Right to withdraw consent — Withdraw consent at any time
- Right to lodge a complaint — File a complaint with a supervisory authority
8.3 Exercising Your Rights
To exercise any of these rights, contact us at:
Email: privacy@neotechnology.solutions
We will respond to your request within 30 days. We may need to verify your identity before processing your request.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit (TLS/HTTPS)
- Secure access controls and authentication
- Regular security assessments
- Employee training on data protection
- Incident response procedures
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we learn that we have collected data from a child, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. For significant changes, we will provide notice through our website or by email.
We encourage you to review this policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Privacy Inquiries
NeoTechnology Solutions LLC
Email: privacy@neotechnology.solutions
Phone: +1 (307) 507-3999