Privacy Policy

1. Introduction

NeoTechnology Solutions LLC ("we," "us," or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

We process personal data in compliance with applicable data protection laws, including:

• Saudi Arabia Personal Data Protection Law (PDPL) — For individuals in Saudi Arabia
• General Data Protection Regulation (GDPR) — For individuals in the European Economic Area
• Applicable US state privacy laws — For individuals in the United States

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is:

3. Information We Collect

3.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Contact us: Name, email address, phone number, organization name, job title
• Request services: Industry, decision type, project details, timeline requirements
• Engage our services: Business context, technical environment details, stakeholder information as needed for the engagement
• Subscribe to communications: Email address and communication preferences

3.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information: Browser type, operating system, device type
• Usage data: Pages visited, time spent, referring website
• Technical data: IP address (anonymized), language preferences

This information is collected through cookies and similar technologies. See our Cookie Policy for details.

3.3 Information We Do Not Collect

We do not collect:

• Sensitive personal data (health, religious beliefs, biometric data) unless specifically required for an engagement and with explicit consent
• Financial information (payment processing is handled by third-party processors)
• Personal data of minors under 18 years of age

4. How We Use Your Information

We use the information we collect for the following purposes:

We do not use your personal data for automated decision-making or profiling.

5. How We Share Your Information

We do not sell, rent, or trade your personal data. We may share your information only in the following circumstances:

5.1 Service Providers

We may share data with trusted service providers who assist us in operating our business:

• Website hosting and cloud infrastructure
• Email service providers
• Analytics services (anonymized data only)

All service providers are contractually obligated to protect your data and use it only for specified purposes.

5.2 Legal Requirements

We may disclose your information when required by law, court order, or governmental authority.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. You will be notified of any such change.

5.4 With Your Consent

We may share your information with third parties when you have given explicit consent.

6. International Data Transfers

NeoTechnology Solutions LLC is based in the United States. If you are located outside the United States, your personal data may be transferred to and processed in the United States or other countries where our service providers operate.

6.1 Saudi Arabia (PDPL)

For individuals in Saudi Arabia, we ensure that any transfer of personal data outside the Kingdom is conducted in accordance with PDPL requirements, including:

• Ensuring adequate protection in the receiving country
• Implementing appropriate contractual safeguards
• Obtaining necessary approvals where required

6.2 European Economic Area (GDPR)

For transfers from the EEA, we rely on:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions where applicable

7. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy:

After the retention period, data is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

8.1 Rights Under PDPL (Saudi Arabia)

• Right to be informed — Know how your data is processed
• Right of access — Request a copy of your personal data
• Right to rectification — Correct inaccurate or incomplete data
• Right to erasure — Request deletion of your data
• Right to restrict processing — Limit how we use your data
• Right to object — Object to certain processing activities

8.2 Rights Under GDPR (EEA)

In addition to the above, EEA residents have:

• Right to data portability — Receive your data in a structured format
• Right to withdraw consent — Withdraw consent at any time
• Right to lodge a complaint — File a complaint with a supervisory authority

8.3 Exercising Your Rights

To exercise any of these rights, contact us at:

Email: privacy@neotechnology.solutions

We will respond to your request within 30 days. We may need to verify your identity before processing your request.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit (TLS/HTTPS)
• Secure access controls and authentication
• Regular security assessments
• Employee training on data protection
• Incident response procedures

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If we learn that we have collected data from a child, we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. For significant changes, we will provide notice through our website or by email.

We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: